Please note that nowhere on the R3 Anti Aging Platform do we knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.
Information We Collect from You:
In order to operate the R3 Anti Aging Platform, We collect certain information You provide directly to Us when using the Services, such as when You create an account (an “Account”), add profile information, speak with our customer service representatives, or request additional information about clinical trials, investigational drugs, and therapies. We may collect this Personal Information, which is information that could reasonably be used to identify You personally, through various forms and in various places through the Services, including Account registration forms, “contact us” forms, or when You otherwise interact with Us. We collect information in the follow ways:
How We Use Personal Information:
Our primary goal in collecting Your Personal Information is to provide You with an enhanced experience when using the Services. Based upon the Personal Information You provide Us when registering for an Account, We will communicate with You in response to Your inquiries, to provide the Services You request, and to manage Your account. We will communicate with You by email, telephone, or SMS or text message, in accordance with Your wishes.
We use Your Personal Information to help Us efficiently operate the R3 Anti Aging Platform and to contact You in connection with Your transactions and other activities on the R3 Anti Aging Platform (including, but not limited to, confirmation emails, or important information about clinical trials You have expressed interest in. When You register with R3 Anti Aging, or complete a prequalification questionnaire associated with a particular treatment, You indicate your consent for R3 Anti Aging to store Your Personal Information in Our database and contact You.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, We may access, use, preserve, transfer and disclose Your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as We reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for online and mobile Services or other policies applicable to any online and mobile Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Company, Our Services or any third party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; and /or (vi) to prevent or stop activity We may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to You.
Modifying Your Information/Canceling Your Account:
R3 Anti Aging provides You with the ability to access and edit Your Account. To update Your Account, go to Your profile in the R3 Anti Aging Application menu. There You can view, update and correct Your Account information. Our databases automatically update any Personal Information You edit in Your profile, or that You request We edit.
R3 Anti Aging participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. R3 Anti Aging is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list.
R3 Anti Aging is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. R3 Anti Aging complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, R3 Anti Aging is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, R3 Anti Aging may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If You have an unresolved privacy or data use concern that We have not addressed satisfactorily, please contact Our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], You may invoke binding arbitration when other dispute resolution procedures have been exhausted.
R3 Anti Aging has put in place measures to ensure that adequate protection is provided to such data where legally mandated. For example, R3 Anti Aging has executed Standard Contractual Clauses for the purpose of transferring personal information from the European Economic Area.
The Personal Information and Usage Information We collect is securely stored within Our databases, and We use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting Your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of Our databases, nor can We guarantee that information You supply won’t be intercepted while being transmitted to Us over the Internet or wireless communication, and any information You transmit to the Company You do at Your own risk.
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